How It Works
What happens at each stage, what we do with your information, and what we do not do. Written to be read rather than skimmed past.
Four steps, and you control every one
Nothing happens automatically. You decide whether to ask for attorney assistance, and you can stop at any point.
-
Step 1
Tell us what happened
A short set of questions about the accident, injuries, insurance and timing. One decision per screen, and you can stop at any point.
-
Step 2
Review the relevant next steps
We show you the guidance that matches your answers, including the deadlines and documentation that usually matter in California.
-
Step 3
Request attorney assistance, if you want it
Entirely optional. You can take the information and stop there, or ask to be connected with an independent attorney.
-
Step 4
Independent attorney review
Where a participating attorney is available and the matter is appropriate, they decide independently whether to review or accept it. No attorney is obliged to do either.
What this service is, and what it is not
These are the things most easily misunderstood about a service like this, so they are stated here rather than in the small print.
What this service is, and what it is not
CalAccidentHelp is an informational resource and attorney-connection service. It is not a law firm and does not provide legal advice or legal representation. Using this site or submitting information does not create an attorney-client relationship.
Attorney connection features are still being developed. If you ask to be connected with an attorney, your information may be shared with an independent participating attorney only where one is available and appropriate. No attorney is obliged to review or accept any matter, and no outcome is promised.
We are not a law firm
We publish information and, if you ask us to, we pass your details to an independent attorney. We do not give legal advice, we do not represent anyone, and nothing on this site creates an attorney-client relationship.
Nothing is automatic
Completing the Case Check does not send your details to an attorney. That only happens if you separately choose it on the final question, and you can complete the whole thing without doing so.
No attorney is obliged to take your matter
Where a participating attorney is available and the matter appears appropriate, they decide independently whether to review or accept it. We cannot promise that any attorney will look at your situation, and no outcome is ever promised.
How we are paid
This site is free to use. Services like this are generally funded by arrangements with participating attorneys. We set out our current arrangement in full on the About page rather than leaving you to guess.
Questions about the process
It is stored so we can respond to you. If, and only if, you ask to be connected with an attorney, it may be shared with an independent participating attorney. Our privacy policy sets out the detail.
No. You can use the guides and the Case Check without ever speaking to a person.
A few minutes. It is nine questions, one decision per screen, and you can go back at any point.
Yes. Contact us and we will act on your request, including deleting your information where we are able to.
Not for using this site. If you go on to instruct an attorney, any fee arrangement is between you and that attorney, and they must explain it to you directly.
Not sure what applies to your situation?
Answer a few questions and see the guidance that matches what actually happened. It is free, there is no obligation, and you can stop at any point.
CalAccidentHelp is not a law firm and does not provide legal advice. Submitting information does not create an attorney-client relationship.